WhatsApp +65 6577 1122 SG Room Rental
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WhatsApp +65 6577 1122 SG Room Rental
Signed in as:
filler@godaddy.com
Refunds for Services from Proptisfy
property guru sg
Services from Proptisfy may only be refunded if canceled within the specified refund period below. Some services have varying policies or requirements for refunds, including certain services that are not eligible for refunds under any circumstance. Refer to the refund terms below to determine the applicable terms for such services
“Date of the transaction”, in this Refund Policy, refers to the date of purchase for any services, which includes the date any renewal is processed by Proptisfy in accordance with the terms and conditions of the applicable or service agreement (see here).
“Refund Period”, you may cancel a service at any time, but a refund will only be issued if you request a refund with Proptisfy’s customer service within the refund time frame specified for the applicable service, if available at all.
No Refund After Account Closure. If eligible for a refund, it is necessary for you to request a refund prior to account closure. You may elect to close your account with us at any time, but upon account closure you will no longer be eligible for a refund as otherwise permitted under this Refund Policy.
EU & UK CONSUMERS: YOU HAVE A STATUTORY RIGHT TO CANCEL PRODUCTS AND SERVICES WITHIN 14 DAYS FROM THE DATE OF THE CONTRACT. HOWEVER, WE ARE ENTITLED TO CHARGE A REASONABLE AMOUNT FOR THE SERVICES THAT WE HAVE ALREADY PROVIDED TO YOU AS AT THE DATE OF CANCELLATION. THEREFORE, A FULL, OR ANY, REFUND MAY NOT BE DUE. PLEASE NOTE THIS DOES NOT AFFECT THE “SERVICES WITH SPECIAL REFUND TERMS”, WHERE FULL REFUNDS MAY BE GIVEN, AS APPLICABLE. THIS REFUND POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS
Standard Refund Terms Within 60 days of the date of the transaction.
Monthly Subscriptions base services Within 7 days of the date of the transaction.*Monthly Subscriptions include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.) +Security services mainly related to ICT that includes provisioning of a product cannot be refunded.
Services with Special Refund Terms Assignment Based Services
For SEVTA Premium, the ad spend and search marketing fees are non-refundable for the current month. We may refund future pre-paid months and future-month additional ad spend and search marketing fees.
Assisted Service
Refundable after the initial three months.
Auction Featured Listings
Refundable during first 7days if there are no bids.
If an Expert Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
IT Managed Services
If a IT Managed Services has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Started Services
If a services has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
AD Hoc IT Services Bundle
If IT Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
Annual Subscriptions: Non-refundable Monthly Subscriptions: If one or more request(s) have been completed during the billing period, your monthly subscription is non-refundable.
For all services do take note that we might charge a minimum 30% cancellation charges. All services might be non refundable if in the process the services provided has been executed. Depending on the nature of the services below are the guidelines and overview:
Related services on monthly basis (Full refund)
Related services on contract basis (Refund up to 40%)
Services that involves 3rd party (Non-refundable)
Any services that are due to Proptisfy's cancellation and unwilling to process shall be refunded in full excluding client's request for a cancellation.
Marketing Services: If your Marketing Services and the plan has been used during the billing period, your subscription is non-refundable.
For more information do contact info@proptisfy.com or resolution team at compliance@proptisfy.com guru property singapore
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